CHINA FABRICS

The ChinaGate family consists of members who have worked in various fortés of the textile business from Sourcing to marketing , to production to quality control and so on. 

It is a team consisting of like minded individuals who were working in different organizations in various textile centres of china and felt that in this changing day and age they could offer much more to the customers in terms of value addition than what was being offered by their earstwhile  employers.

Thus ChinaGate was born .

The ChinaGate family firmly believes , as Mahatma Gandhi once said "The customer is the most important person on our premises " . Keeping this as our motto we strive to ensure that our customers go through the least required pains for sourcing their products by offering the following ::

a. Quality sourcing - Our design team is constantly on the watch for new products in trade fairs and at premium suppliers so that our customers have an edge above their competitors in being first in the market with a new product.

b. The price factor - We believe in the formula reasonable turnover + Small margins = reasonable profits which do not bite our customers pockets . moreover being in the field for a considerable amount of time and having special relationships with factories gets us special prices.

c. Loyalty - We believe in longterm business and also that loyalty is an important ingredient in achieving this goal so we try to achieve this by providing our customers with exclusivity on many products , reducing our margins on competitive items ,  providing buying information in advance which not all customers are privy to .. and so on.

d. Customer service - Our team is hammered with the importance of how follow up can make or break a deal and as such once you confirm an order with us ,well , at the cost of being presumptuous , you can experience true customer service.Our team will grind the stones for you, rather than you calling us umpteen times.

e. Quality control - We believe in the saying "Prevention is better than cure " although in textiles there is no such thing as a 100% guarantee , we try to take extreme precautions in choosing our factories and also during quality control inspections so that there are no surprises when you  receive your ordered goods rather than haggling for claims after you receive improper goods.

Our goal is not to get as many customers as possible but once we get a customer or  customers to keep them long term and keep them satisfied.